FAQs

Q. How do I use the product?

You can can follow the three simple steps given below to apply the stickers on your wall:

Step 1: Clean the wall surface with a dry cloth, and make sure the surface is smooth and free of moisture, dust, and dirt particles.

Step 2: Gently peel off the sticker and make sure the unnecessary sticky border area is separated.

Step 3: Carefully check the position of the sticker and attach it from one side all the way until it is completely attached to the wall. Make sure to bust the air bubbles with a pin and release the air out for any bubbled area.

 

Q. Do you offer cash on delivery?

Yes, we offer.

Q. Is shipping free?

Yes, we offer free shipping.

Q. Where do you ship from?

We ship from our Indian manufacturing warehouse located in Mysore, Karnataka.

Q. How long will it take for my items to arrive?

It will usually take 4-12 business days for all orders to arrive. Shipping times vary from region to region; based on demand and shipping location.

Q. Do you provide a refund or return in case I face any issue with the product?

Yes, we have a 7-day return and refund policy. To know more about returns and refunds, you can refer to Refund Policy.

Q. Where is your company located?

Our back-end office, manufacturing unit and warehouse is located in Mysore, Karnataka.

Q. Will, I receive a confirmation number when I place my order?

Yes, all customers receive a confirmation call after placing orders. In case you have not received any confirmation call within 1 business day, call us to know about your order confirmation. + 91 701 9328 990.

Q. Who can I contact if I have a problem with my order?

All inquiries can be forwarded to contact@islamicdecal.com or you can directly WhatsApp or call us at + 91 701 9328 990.

Q. How can I pay?

We offer a secure mode of payments, we accept all Major Credit Cards. We also provide cash on delivery service.

Q. Is Checkout on this site safe and secure?

You can be sure that all purchases here are safe and secure. 

Q. How to cancel my order?

In the event where you wish to cancel your order, call or WhatsApp us at +91 701 9328 990 with your order number. You can also email us providing your order number at contact@islamicdecal.com